Terms & Conditions

Effective Date: October 10, 2026

Welcome to the Align Alabama website. By accessing or using this website, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website.

Website Information Is Not Medical Advice

Information provided on this website is intended for general educational and informational purposes only.

Nothing on this website is intended to create a doctor-patient relationship or substitute for an examination, diagnosis, treatment plan, or advice from a qualified healthcare professional.

Healthcare decisions should be made in consultation with an appropriate healthcare provider who can evaluate your individual circumstances.

Medical Emergencies

This website, its contact forms, email addresses, and text-message services should not be used for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.

Appointments and Website Requests

Submitting an appointment request or contacting Align Alabama through the website does not guarantee an appointment and does not establish a doctor-patient relationship.

Appointments are not confirmed until you receive confirmation from Align Alabama.

Electronic Communications

When you provide an email address or telephone number, you authorize Align Alabama to communicate with you through appropriate channels regarding your request, appointment, services, or patient relationship, subject to applicable law and your communication preferences.

Electronic communications may involve inherent privacy and security risks.

SMS/Text Messaging Terms

If you provide your mobile telephone number and consent to receive text messages from Align Alabama, you may receive text messages related to your interaction with our practice.

Messages may include:

  • Appointment confirmations and reminders
  • Scheduling and rescheduling information
  • Office notifications
  • Patient service or account-related communications
  • Follow-up messages
  • Other communications you have agreed to receive

Message frequency may vary.

Message and data rates may apply.

To stop receiving text messages, reply STOP.

For assistance, reply HELP or call Align Alabama at (256) 747-5540.

After you send STOP, you may receive a confirmation that you have been unsubscribed.

Where required by applicable law, consent to receive marketing or promotional text messages is not a condition of receiving healthcare services or making a purchase.

Carriers are not responsible for delayed or undelivered messages.

Please avoid sending highly sensitive medical information by standard text message unless specifically instructed to use an approved secure communication method.

Privacy

Use of this website is also subject to our Privacy Policy.

Health information maintained by Align Alabama in connection with patient care is addressed by our Notice of Privacy Practices.

Intellectual Property

Unless otherwise stated, the text, graphics, logos, photographs, videos, designs, and other content displayed on this website are owned by or licensed to Align Alabama and are protected by applicable intellectual-property laws.

You may view and use website content for your personal, noncommercial use.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without permission from the applicable rights holder.

Acceptable Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or related systems
  • Interfere with website security or operation
  • Introduce malicious code, viruses, or harmful technology
  • Misrepresent your identity when submitting information
  • Use website content in a way that infringes another person's rights

Third-Party Links and Services

Our website may contain links to third-party websites, applications, scheduling systems, patient portals, social-media platforms, or other services.

Align Alabama does not control and is not responsible for the availability, content, security, or privacy practices of third-party websites.

Links are provided for convenience and do not necessarily constitute endorsement.

No Guarantee of Results

Healthcare outcomes vary from person to person.

Descriptions of services, patient experiences, testimonials, educational materials, or other information on this website should not be interpreted as a promise or guarantee of a particular healthcare outcome.

Website Availability

We attempt to maintain accurate and current website information but do not warrant that all information will always be complete, current, error-free, or continuously available.

We may modify, suspend, or discontinue any portion of the website at any time.

Limitation of Liability

To the extent permitted by applicable law, Align Alabama will not be liable for damages resulting solely from reliance on general informational content on this website or from interruptions, errors, third-party links, or unauthorized interference with the website.

Nothing in these Terms is intended to waive rights or responsibilities that cannot lawfully be waived.

Governing Law

These Terms & Conditions are governed by applicable federal law and the laws of the State of Alabama, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms & Conditions periodically.

Changes become effective when the revised Terms are posted on this website unless otherwise stated.

Contact Us

Questions about these Terms & Conditions may be directed to:

Align Alabama
1207 Loring St NW
Cullman, AL 35055
Phone:(256) 747-5540
Email: frontdesk@alignalabama.com

Privacy Policy

Effective Date: October 10, 2026

Align Alabama (“Align Alabama,” “we,” “us,” or “our’’) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our office, requesting an appointment, or communicating with us electronically.

This Privacy Policy explains what information we may collect through our website, how we may use it, and the choices available to you.

Information We May Collect

When you use our website or communicate with us, we may collect information you voluntarily provide, including:

  • Name
  • Telephone number
  • Email address
  • Appointment request information
  • Messages or questions submitted through website forms
  • Communication preferences
  • Other information you choose to provide

Our website may also automatically collect limited technical information such as your browser type, device type, IP address, pages visited, and general website usage information through cookies or similar technologies.

Health Information

Information you provide to Align Alabama in connection with receiving healthcare services may constitute protected health information (“PHI’’) and may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.

Our use and disclosure of PHI is governed by our Notice of Privacy Practices, which is separate from this Website Privacy Policy.

Please do not submit sensitive medical information through a general website contact form unless the form specifically indicates that it is intended for that purpose.

How We May Use Information

We may use information collected through our website to:

  • Respond to questions or requests
  • Schedule or manage appointments
  • Communicate with current or prospective patients
  • Send appointment reminders and other service-related communications
  • Provide information about our services
  • Operate and improve our website
  • Maintain security and prevent misuse
  • Meet legal, regulatory, or professional obligations

Text Messages and Electronic Communications

If you provide your mobile telephone number and consent to receive text messages from Align Alabama, we may use text messaging to communicate with you regarding matters such as:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling or rescheduling
  • Office updates
  • Patient account or service-related information
  • Follow-up communications
  • Other communications you have agreed to receive

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact our office at (256) 747-5540.

Opting out of text messages will not prevent us from contacting you through other appropriate methods when necessary regarding your care, account, or appointments.

Where required by law, consent to receive marketing or promotional text messages is not a condition of purchasing goods, receiving healthcare services, or becoming a patient.

ChiroTouch and Other Service Providers

Align Alabama may use third-party vendors and service providers to help operate our practice and communicate with patients, including practice-management, scheduling, billing, electronic health record, and patient-communication platforms such as ChiroTouch and CT Engage.

These companies may process information on our behalf in accordance with applicable agreements and legal requirements. When a vendor handles PHI on our behalf and is considered a HIPAA business associate, appropriate HIPAA business associate requirements apply.

Cookies and Website Analytics

Our website may use cookies, analytics technologies, or similar tools to understand how visitors use our website and to improve website functionality.

Depending on the technologies used on the website, you may be able to control cookies through your browser settings.

We do not intend to use website tracking technologies in a manner that improperly discloses protected health information.

How We Share Information

We may share information when reasonably necessary with:

  • Vendors and service providers performing services for Align Alabama
  • Professional advisors such as attorneys, accountants, or consultants
  • Government agencies or regulators when required by law
  • Other parties when necessary to protect our rights, safety, patients, or property

We do not sell protected health information.

Any use or disclosure of PHI is additionally governed by our Notice of Privacy Practices and applicable law.

Information Security

We use reasonable administrative, physical, and technical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.

However, no internet transmission, email system, website, or electronic storage system can be guaranteed to be completely secure.

For urgent medical matters or information you believe should not be transmitted electronically, please contact our office directly.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Align Alabama is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party site you visit.

Children

Our healthcare services may involve children; however, our general website is directed toward adults responsible for making healthcare decisions for themselves or their dependents.

Parents and legal guardians should provide information concerning minors only when they are authorized to do so.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations.

The effective date at the top of this page will identify the current version.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Align Alabama
1207 Loring St NW
Cullman, AL 35055
Phone:(256) 747-5540
Email: frontdesk@alignalabama.com

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